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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jake Vaughn

September 12, 2026

5  out of  5
rating by Jake Vaughn
"Switching to State Farm with Merrie Connon and her amazing team was one of the best decisions we’ve made! They were incredibly friendly, professional, and made the whole process easy from start to finish. Not only did they treat us like family, but they also saved our family over $300 a month on insurance. Merrie and her employees went above and beyond to answer all our questions and make sure we had the coverage we needed. Highly recommend them to anyone looking for great service and big savings!"
We responded:
"Wow Jake! Thank you for such a great review! We are so happy to have you as a customer and thrilled we were able to save you so much money on your auto and home insurance. "
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Ember

September 7, 2026

5  out of  5
rating by Ember
"I came in having filled out a quote online while price checking. Ive gotten some rotten luck with insurance the past few years, and the online price seemed too good to be true. But sure enough Merrie took me back and ran through all my options. She was able to reduce my rate by $60/m *&* with better coverages. Treated me well and empathized with my situation, and I would highly reccomend giving them a shot."
We responded:
"Thank you, Ember, for sharing your experience. It's wonderful to hear that our team was able to assist you in finding a better rate and coverage. We're glad to know that you felt well-treated and understood during your visit. Your recommendation means a lot, and we're here to help with any future insurance needs."
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Andrew Becerra

September 4, 2026

5  out of  5
rating by Andrew Becerra
"They are great at their jobs and went out of their way to help me get better rates. I recommend them to anybody looking for insurance!"
We responded:
"Thank you, Andrew, for sharing your positive experience! It's wonderful to hear that our team was able to assist you in finding better rates. Your recommendation means a lot and motivates us to continue providing excellent service. If you ever have any questions or need further assistance, we're here to help."
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Rachel Steele

August 28, 2026

5  out of  5
rating by Rachel Steele
"Merrie’s State Farm office is always incredibly helpful every time I call or go in. They are always pleasant and friendly and I appreciate their assistance whenever I need it."
We responded:
"Rachel, thank you so much for the wonderful 5-star review! We’re so glad to hear that you consistently have a helpful and friendly experience with our team. We truly appreciate your trust in us for your life, auto, and renters insurance needs and are always happy to help whenever you need us!"
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John D

August 28, 2026

5  out of  5
rating by John D
"Excellent service and was able to save me a bunch of money. Highly recommend."
We responded:
"John, thank you so much for the 5-star review and recommendation! We’re thrilled to hear that you received excellent service and that we were able to help you save money. We truly appreciate your business and are always here whenever you need us!"
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A Google User

August 27, 2026

5  out of  5
rating by A Google User
"I, actually, work for State Farm in NC. I had to call-in to get help for a mutual customer transferring to our office. There were complications on our end in getting the client transferred. Simarchy went out of her way to accommodate all of the issues. Not only that, the best part, is that she did it with so much joy and laughter. My cheeks are hurting. Now, this is great service. I'm not even a current client of this office, and I had to leave a review.

Thank you, Simarchy, for brining joy into my day and taking great care of our mutual client--you went out of your way--but, mostly, for doing it with such laughter.

--Rich"
We responded:
"Rich, thank you so much for taking the time to share this! It means even more knowing that you’re a fellow State Farm team member and not even a customer of our office. We’re so glad Simarchy was able to help make the transfer process easier and bring some laughter to your day along the way! She truly goes above and beyond, and we’re lucky to have her on our team. Thank you again for the kind words and for trusting us to help take care of our mutual customer!"
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michelle Vizzerra

August 25, 2026

5  out of  5
rating by michelle Vizzerra
"I'm a recent customer with this office, and everything has been ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you Michelle for all the stars! We think our customers are ⭐️⭐️⭐️⭐️⭐️ too! "
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Veronica Vega

August 21, 2026

5  out of  5
rating by Veronica Vega
"She was very clear about what is being covered. Also letting me know about my options for the future. Went very well"
We responded:
"Thank you Veronica, insurance can be confusing, that’s why we take pride in taking the time to talk through the options and make sure you feel confident in what’s right for you today and in the the future. Thanks for trusting us! ❤️"
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I Romero

August 16, 2026

5  out of  5
rating by I Romero
"I love state farm. I always get great service. Thank you Merrie for answering all my questions and for taking good care of my insurance needs."
We responded:
"Thank you Ilda for your kind remarks regarding Ivonne! We think she is pretty fabulous as well! "
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maria dobozy

August 15, 2026

5  out of  5
rating by maria dobozy
"This State Farm office run by Merrie Connon is extremely well organized, and easy to work with.Everyone there is very pleasant and helpful. They respond on all my questions, and set up telephone appointments promptly and make sure I have the services I need."
We responded:
"Thank you so much for your kind review! We’re delighted to hear that you’ve had such a positive experience with Merrie and our team. Providing prompt, helpful service and making sure you have the insurance coverage and support you need are always our priorities. We truly appreciate your trust in our office and look forward to continuing to serve you!"
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Francisco Romero

August 14, 2026

5  out of  5
rating by Francisco Romero
"Great service and communication from Ivonne and Stacy."
We responded:
"Thank you for the wonderful review! We’re so glad to hear that Ivonne and Stacy provided you with great service and communication. We truly appreciate you choosing our office for your vehicle insurance needs and look forward to continuing to assist you!"
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George A

August 14, 2026

5  out of  5
rating by George A
"Working with Ivonne was great! She understood my needs to insure a specialized vehicle and put together a great package."
We responded:
"Thank you for the great review! We’re so glad Ivonne took the time to understand your unique vehicle insurance needs and helped put together coverage that worked well for you. We appreciate your trust in our team and look forward to being here whenever you need us!"
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DARCI R

August 11, 2026

5  out of  5
rating by DARCI R
"Sometimes skeptical of insurance professionals I was very pleasantly surprised!

I highly recommend this office of professionals! They were very thorough, professional, and informative. They have your best interests in mind. They don't try to over or under insure you. Very approachable and honest."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that you felt genuinely comfortable with our team, our goal is always to provide thorough, professional guidance with your best interests at heart. We truly appreciate your recommendation and the trust you’ve placed in us for your insurance needs. If you ever have questions or need anything in the future, we’re here to help!"
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Robert May

August 9, 2026

5  out of  5
rating by Robert May
"They always answer the call and it feels personal, if any mistakes were made they immediately fixed things, I'm very happy with service rendered."
We responded:
"Thank you so much for the kind review! We’re really glad we could always answer your calls and that you felt the service was personal. We also appreciate your understanding—our goal is to make things right quickly whenever anything needs adjusting, including with your insurance needs.

We’re truly happy you’re satisfied with the service!
"
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Reggie Kim

August 4, 2026

5  out of  5
rating by Reggie Kim
"Was incredibly helpful with setting up an insurance bundle that fit my needs 10/10 service."
We responded:
"Thank you Reggie for the amazing review! And thank you for trusting us in helping you with your insurance needs. We are so happy to have you as a customer!"
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Hunter

August 4, 2026

5  out of  5
rating by Hunter
"Highly recommended. Ivonne helped me cut my car insurance in half while at the same time bundling that lowered price with life and renters insurance. Aces all around!"
We responded:
"Thank you Hunter! These are the stories we love to hear! So happy Ivonne was able to help you bundle your auto, renters and life insurance. We love saving our customers money but most importantly making sure they have the right coverage is even more important!"
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Charles Botner

August 3, 2026

5  out of  5
rating by Charles Botner
"Excellent staff, fair prices, great coverage."
We responded:
"Thank you Charles for the 5 stars! And for your trust and loyalty with letting us handle your insurance needs for over the last decade! "
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Jim Dwyer

July 31, 2026

5  out of  5
rating by Jim Dwyer
"The office staff is very knowledgeable about their products. I’ve referred this agency several times. This is one of the best State Farm agencies I’ve had experience with."
We responded:
"Thank you Jim for your kind words, and we absolutely love your referrals! We so appreciate you trusting us with all your insurance needs! "
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JW Desiel

July 30, 2026

5  out of  5
rating by JW Desiel
"Merrie's State Farm office team is sincerely exceptional. Yvonne has more than once contacted me about my policy needs before I even realized my upcoming obstacle."
We responded:
"Thanks JD! We do like to be proactive in our approach with your insurance needs. And we think Ivonne is pretty great as well! "
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james Teeples

July 30, 2026

5  out of  5
rating by james Teeples
"I have been using state farm my entire driving life. Merrie Connon's office has been kind and helpful. Even when transitioning types of services they were very informative and had quotes ready to go with ways to get me the best discounts."
We responded:
"Thank you James for your kind words and loyalty to State Farm and my office. We strive to be our customers best and first choice for all their insurance needs. "
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Jene Ray

July 13, 2026

5  out of  5
rating by Jene Ray
"Outstanding Experience!
Finding an insurance agent who actually takes the time to sit down and understand your specific needs is rare. Merrie Connon walked me through my auto/home/life policies line by line, ensuring I understood exactly what I was paying for and where I had gaps in coverage. She got me better coverage than my previous provider and even saved me money.
I can’t recommend her enough! I felt like Merrie treated me like family rather than a policy number. She even called me the following week to see if I had any questions regarding the mobile app."
We responded:
"Thank you Jene! Your review means a lot. We are always here to help you protect what matters most! So happy we were able to help you with all of your insurance needs. "
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Jeffrey Coker

June 10, 2026

5  out of  5
rating by Jeffrey Coker
"Excellent communication and service. She went above and beyond for my account."
We responded:
"Thank you Jeffrey! So happy we were able to help you either your insurance needs!"
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Aimable Kayihura

May 26, 2026

5  out of  5
rating by Aimable Kayihura
"She was great with me and she was in an amazing spirit. She communicated with me in every way and step"
We responded:
"Thank you so much for your kind words! We’re so glad to hear you had such a positive experience. Providing clear communication and making sure our customers feel supported every step of the way is exactly what we strive for. We truly appreciate you trusting Merrie Connon State Farm with your insurance needs and look forward to being here for you whenever you need us!"
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Armando Alcantar

May 5, 2026

5  out of  5
rating by Armando Alcantar
"Great experience with easy acces and fast responses to any questions. Very satisfied with Merrie Connon"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had a great experience and found the insurance process easy and our team responsive to your questions. Making insurance simple, accessible, and stress-free is exactly what we strive for. We truly appreciate your trust in Merrie Connon State Farm and look forward to being here for all of your insurance needs!"
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CC Cc

May 1, 2026

5  out of  5
rating by CC Cc
"I was shopping around for better insurance rates and I called the Rita Ranch branch and was very pleased with the outstanding service I received from Merrie Connon! I was a previous customer of State Farm Insurance and very happy I am once again a State Farm customer again, all thanks to Merrie Connon. She was very knowledgeable and helped me receive the best discounted rates you can get, not to mention she listened to what kind of coverages I was looking for and made it happen! I highly recommend this location if you are looking for better rates and more coverage for your money and outstanding customer service!"
We responded:
"Thank you so much for this incredible review and for trusting us with your insurance needs once again! It means so much to welcome you back to the State Farm family. We’re thrilled to hear that Merrie took the time to listen, understand the coverage that was important to you, and help you find the right protection at a great value. Personalized service and making insurance easy to understand is exactly what we strive for. We truly appreciate your recommendation and look forward to being here for you whenever you need us!"