State Farm® Insurance Agent Merrie Connon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
C Nelson
September 26, 2024
5
out of
5
rating by C Nelson
"We spoke to Yvonne, who is very knowledgeable and help us lower some of our premiums."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Yvonne was able to assist you in lowering your premiums. Your satisfaction is our priority, and we're glad we could help!"
Jacqueline Dominguez
September 20, 2024
5
out of
5
rating by Jacqueline Dominguez
"I am so pleased to be a state farm customer again. After using them for many years in Chicago, I've been able to locate this conveniently located office. The team is professional, and Ivonne in particular, worked diligently with me to customize renters and auto policies that suit my needs and budget."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that you found our office conveniently located and our team professional. Ivonne is indeed dedicated to helping customers find the right policies, and we're delighted she could assist you in customizing your renters and auto insurance to fit your needs and budget. Welcome back to State Farm!"
Michael Curtis
August 10, 2024
5
out of
5
rating by Michael Curtis
"BEST prices and discounts! Merrie was very knowledgeable and helpful was always there when I needed her."
We responded:
"Thank you so much for your kind words, Michael! It's fantastic to hear that you found the prices and discounts appealing. I'm glad I could be there whenever you needed assistance and provide the knowledge you were looking for. Your satisfaction means a lot!"
Darice H
May 16, 2024
5
out of
5
rating by Darice H
"Getting the right insurance w/Merrie was great! She explain everything Great and offers all the discount you can get. Very knowledgeable at her job and thank you for your service . 🙏"
We responded:
"Thank you for the kind words, Darice! We're thrilled to hear that you had a great experience with Merrie and that she was able to provide you with the right insurance coverage and discounts. We appreciate your feedback and look forward to continuing to provide excellent service to you."
Ciara Varin
April 14, 2024
5
out of
5
rating by Ciara Varin
"Ivonne was delightful! Friendly, efficient, not pushy. 10/10!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Marianne L
April 4, 2024
5
out of
5
rating by Marianne L
"The attention to detail on customer accounts is over the top. I would recommend Merrie and her team to anyone looking for excellent customer service."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
RICK'SPOKEMON PLAY
April 1, 2024
5
out of
5
rating by RICK'SPOKEMON PLAY
"Great costumer service would recommend anyone to go here simarchy was so kind and understanding owe her a starbucks!"
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
Roger Pogue
March 20, 2024
5
out of
5
rating by Roger Pogue
"Super simple to deal with."
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
Tyler Szymanski
March 8, 2024
1
out of
5
rating by Tyler Szymanski
"Went to close an auto policy, and got ghosted by the agent Merrie Connon. Had to go through hoops with customer service to try and get the policy closed, 60 days after initially trying to close it. Wouldn't recommend this agent, lack of effort once they have your money."
We responded:
"I am sorry to hear you were not satisfied with your experience with my agency. I tried to reach out to you, however I did not hear back. After receiving your email on a Wednesday, I followed up with my team member to have her look into the issue. Which she did and which we corrected. I apologize that it took us until Friday to get back to you. Since I have not heard back from you, I am assuming this issue is handled to your satisfaction. If it is not, please call my office so we can help you. "
Jeffrey Foreman
February 28, 2024
5
out of
5
rating by Jeffrey Foreman
"Worked with Ivonne to get a home and auto quote and I have to say she went the extra mile to answer all my questions and concerns. I was able to bundle a new policy with great savings and added coverage. Thank you Ivonne for your time and expertise!"
We responded:
"Thank you for sharing your positive experience working with Ivonne! We're thrilled to hear that she went the extra mile to answer all your questions and concerns. It's fantastic that you were able to bundle a new policy with great savings and added coverage with her assistance."
Justin Crawford
February 28, 2024
5
out of
5
rating by Justin Crawford
"Very friendly and easy to get coverage""
We responded:
"Thank you for your positive feedback! We're delighted to hear that you found our team very friendly and that obtaining coverage was easy for you. Providing a seamless and pleasant experience is important to us, and we appreciate your acknowledgment."
Hector Grijalva
February 6, 2024
5
out of
5
rating by Hector Grijalva
"Thank you so much for your patience and giving me all the info detail by detail that I needed to understand the policy and making the right decision!!!!"
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
Mark Thurman
February 5, 2024
5
out of
5
rating by Mark Thurman
"Very friendly and easy to get coverage"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Eric Scott
January 19, 2024
5
out of
5
rating by Eric Scott
"Exceptional customer service prompt detailed well explained quote. And less expensive than my current insurance carrier for the same coverage"
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
Armaghan Mahmud
December 26, 2023
5
out of
5
rating by Armaghan Mahmud
"I worked with Simarchy and she was excellent to work with. I ended up purchasing the quote from Statefarm (Simarchy’s agency). Great experience all around and highly recommended."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Adelmonte
December 21, 2023
5
out of
5
rating by Adelmonte
"Super friendly, professional, and honest! :)"
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
Kathy Velasco
August 11, 2023
5
out of
5
rating by Kathy Velasco
"Connon insurance is easy to contact, very personable & quite competent. I called for a quote, I received their call & the paperwork was ready within no time. They made good suggestions & the paperwork was easy to understand & complete. It’s so much easier dealing with a competent agent. I was surprised at how low State Farm’s rates are. I’m now paying one-half of what I paid Progressive for awful service. After my experience with this office & the agents, I definitely recommend doing business with Merrie Connon of Connon Insurance and Financial Services."
We responded:
"Thank you for the wonderful review and for your kind words recognizing our efforts to provide you with the customer care that you deserve, Kathy! We are honored to have earned your trust and to have you recommend our services to others. It is a wonderful compliment! We look forward to assisting you with any of your future insurance questions or needs!"
Kathleen Steuwe
June 7, 2023
5
out of
5
rating by Kathleen Steuwe
"They were very helpful and patient in answering all my questions."
We responded:
"Kathleen, Thank you so much for your great review. We appreciate you trusting us with your auto and home insurance!"
Miranda Keegan
May 8, 2023
5
out of
5
rating by Miranda Keegan
"Never had an issues with communication and they have always respond quickly and have a pleasure to have for my insurance company, both auto and renters"
We responded:
"Thank you Miranda for the 5stars! We appreciate you trusting us with your auto and home insurance!"
Victor Chao
April 26, 2023
5
out of
5
rating by Victor Chao
"Was at the end of the day. she took care of me and got me insured. Very patient"
We responded:
"Thank you Victor for the 5stars! Taking care of our customers is our top priority. We appreciate you trusting your insurance needs with us. "
Ivet Rivera
April 19, 2023
5
out of
5
rating by Ivet Rivera
"State Farm office in Rita Ranch were very professional and the ease of getting auto insurance through them was fabulous. I highly recommend them."
We responded:
"Thank you for the 5stars! We are thankful you trusted us with your auto insurance needs! "
Mercedes Herrera
April 13, 2023
5
out of
5
rating by Mercedes Herrera
"Ivonne was friendly and personal while working diligently to get me and my family the best quote! 6 Stars all the way!!!"
We responded:
"Thank you Mercedes for the five stars! Ivonne is definitely a rockstar on our team! We appreciate you trusting with your insurance needs!"
Kathi Farragut
February 25, 2023
5
out of
5
rating by Kathi Farragut
"We had been using an insurance broker for years and our rates kept going up and up even when we did less driving and worked from home. So, I decided to start looking at other insurance carriers and asking for suggestions and recommendations and I am so glad I did. I received many recommendations from my community to reach out to State Farm in Rita Ranch so I did. I spoke with Alma, she was patient with me through many of my emails and calls. She took the time to provide me the best options for my families needs. She even hand delivered documents to my house when I couldn't receive her email! You does that? To make a long story short, I can not say enough about Alma's customer service and transparency and was even able to provide us with more coverage for up to a thousand dollars less than I was paying a year for my home and vehicle. I highly recommend Alma with State Farm in Rita Ranch! Thank you for all your help!"
We responded:
"Thank you so very much for taking the time to share your experience with our agency and for all of your kind words recognizing Alma's efforts to provide you with the customer care that you deserve, Kathi! Your kind words truly make our day! Alma goes the extra mile to provide you with friendly, professional and thorough customer care! We truly appreciate your feedback recommending our services to others. It s a huge compliment. We are honored to have earned your trust and we look forward to assisting you with any of your future insurance questions or needs!"
Jasmine Delgado
January 17, 2023
5
out of
5
rating by Jasmine Delgado
"Spoke with Ivonne and she helped me with my situation. Got me the best coverage and explained thoroughly what I was getting. Explained to her my expenses for previous insurance and I am happy with the decision I made. I appreciate the time and effort she put into helping me and I wish more insurance companies did that. Where everything is just online and so difficult to get a rep who isn't just trying to sell you the most."
We responded:
"Hi Jasmine, Thank you for taking the time to share your experience with our team. We are so pleased to be working with you and getting you the coverage you need!"
John S
January 8, 2023
5
out of
5
rating by John S
"Thank for all your help Ivonne."
We responded:
"Thank you for the 5 star review, John! Ivonne goes the extra mile to assist you with any of your insurance questions or needs and we truly appreciate your kind feedback! We are so glad to be able to help and we look forward to providing you with the customer care that you deserve for many years to come!"